How Property Assignments Work

When a landlord wants an agent to manage showings and tenant inquiries for a property, they assign the property to an agent through the platform, and this can be done before or after the listing has been published. Here is how the assignment workflow works from your end.

Receiving an Assignment

Landlords can assign properties to agents in three ways. You may receive a direct invitation from a landlord you already have a relationship with. You may be selected by a landlord who browsed your profile through the Nyangu agent directory. Or you may submit a proposal in response to a landlord who has opened a property assignment for proposals.

Regardless of how the assignment originates, you will receive an email notification when a landlord wants to assign a property to you.

Accepting an Assignment

1. Log into your agent dashboard and navigate to the Assignment Offers section to review the assignment notification.
2. Review the property details, including location, type, pricing, and any specific instructions from the landlord.
3. Accept the management role to link the property to your profile.
   
   

Once you accept, the property will appear in your dashboard, and you will have full access to the property's information and management tools.

What Happens After You Accept

Your responsibilities and level of access depend on the status of the listing:

• For Listings in Setup (Pre-publish): You can assist the landlord in getting the property "Publish-ready." This includes finalizing listing details (amenities, descriptions, and policies), managing media uploads, and confirming unit details. As an assigned agent, you have the same authority as the landlord to move the listing through the setup process.
• For Live Listings: You manage ongoing operations immediately. This includes setting your availability for tours, receiving and responding to tour requests from renters, coordinating with the landlord on property status and updates, and managing renter inquiries on behalf of the landlord.

Publishing a listing

This is a manual action and as an assigned agent, you have the same control as the landlord to make a property live. The Publish button will become active only once two conditions are met:

• Inspection Passed: The Nyangu team has completed the physical inspection.
• Setup Complete: All required listing details have been finalized.

The platform will notify you the moment both conditions are met, allowing you to click the Publish button and make the property visible to renters.

The landlord retains ownership of the listing and can monitor your activity. Clear, consistent communication with the landlord is key to a successful working relationship on the platform.